I enjoy looking at a task and then deciding, where my possibilities lie. I start by asking myself serval „W-Questions„. What is the goal of the task? Who is it for? Who is involved? Why is there a need for change? What is the business goal? How can I make a service, process or design better? I need to involve the voices of users and stakeholders to make the right design decisions. Combining different needs, parameters, data and my experience help me come to good decisions.